Queens Nursing Home Attorney

Queens Nursing Home LawsuitPlacing a family member in a Queens nursing home is almost always a difficult decision. As individuals age, the assistance they require often becomes more than family members can provide. If you have a loved one in a nursing home, your number one priority is ensuring they are safe and well cared for. Of course, you want to avoid placing them in a situation when they may be neglected or injured by negligent care providers.

Across the globe, the number of aging individuals is growing more quickly than any other age group. In one recent year, there were 52 million people in the United States over the age of 65. Predictions indicate that, over the next 10 to 12 years, that number will likely increase by nearly 18 million. Currently, the greater Queens area contains about 149 nursing homes.

A vast majority of aging individuals will require nursing home care at some point in their lives. It is difficult to determine an accurate number of victims of elder abuse or negligent care. However, approximately one in 10 people over the age of 60 report incidents of abuse, neglect, or exploitation every year.

Nursing homes and other assisted living facilities should be expected to provide shelter, food, and care for the elderly or disabled. However, caregivers frequently fail to adequately uphold these responsibilities. Many nursing home residents can’t protect themselves from negligence.

If a facility fails to meet the appropriate standard of care, and as a result, a resident suffers harm, the nursing home may be liable for damages caused by the abuse or neglect. If you believe your loved one is being abused or is receiving substandard care, you should consult an experienced Queens nursing home attorney from Jacoby & Meyers, LLP today.

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What Is Negligence in a Nursing Home Setting?

Negligence behavior may be an overt act or a failure to act when action should be taken. Healthcare professionals, management, and staff in nursing home facilities have a duty to provide residents with a specific standard of care. When caregivers fail to provide this standard of care, they may be liable for negligence if their actions cause a resident’s injuries.

A facility may bear liability for:

  • Negligent acts of employees,
  • Negligent supervision of employees,
  • Negligent hiring,
  • Negligent employee retention, and
  • Negligent maintenance of facilities and equipment.

New York Public Health Law allows individuals residing in nursing homes and similar facilities that provide care and lodging to “sick, invalid, infirm, disabled or convalescent persons” to file negligence claims. Residents may seek compensation for injuries sustained from the deprivation of a right or benefit. In some cases, the claims assert medical malpractice against the facility’s treatment providers.

Regulations Regarding the Standard of Care

Federal regulations addressing the industry standard of care apply to all nursing homes that are certified to accept Medicare and Medicaid. Failure to comply with these standards may leave the nursing home liable for any resulting damages. In particular, federal regulations require that:

  • “The resident environment remains as free of accident hazards as possible;” and
  • “Each resident receives adequate supervision and assistive devices to prevent accidents.”

New York Nursing Home Negligence Law

Queens Nursing Home AttorneysThe New York State Department of Health, Nursing Homes and ICF/IID Surveillance is in charge of investigating complaints against nursing homes. Health care workers and law enforcement officers have a mandatory duty to report. Mandatory reporters must report suspected cases of abuse or neglect to the New York Department of Health. Otherwise, reporting incidents to the police, Adult Protective Services, or other government agencies is voluntary. However, anyone may report suspected abuse and neglect. In some situations, the New York State Justice Center for the Protection of People with Special Needs may also be involved.

In circumstances that involve physical injury or sexual contact, prosecutors may pursue criminal charges. Despite criminal proceedings, any resident of a New York nursing home who was harmed by a negligent caregiver may bring a civil lawsuit against the nursing home.

Infectious Diseases in New York Nursing Homes

In most cases, nursing homes provide a safe place for seniors who cannot fully care for themselves. However, as individuals age, their immune systems can become compromised, increasing the risk of infection and disease. The risks presented by the coronavirus are changing and developing daily. Older adults suffering from chronic health conditions or compromised immunity are at high risk of contracting this virus and may other diseases, like Legionnaires’. When the coronavirus struck, New York locked down its nursing homes, barring visitors and non-medical personnel to curb the spread of the virus. Employees needed to wear masks and submit to periodic screenings for symptoms.

Generally, however, in a nursing home, large numbers of older people live in small spaces and eat and socialize in shared areas. Moreover, visitors, staff, and residents constantly come and go, bringing in pathogens from both the hospital and the community. Contagious illnesses can spread rapidly in a nursing home environment. When elderly individuals become ill, they commonly have more severe symptoms and require more time to recover. Respiratory distress, a common symptom of coronavirus, can be especially dangerous.

Pneumonia and other lower respiratory tract infections are a leading cause of death among nursing home residents. Affected residents may need treatments or medical equipment such as respirators, ventilators, oxygen, and inhalation therapy. Facilities are expected to do everything possible to prepare for (and prevent) the spread of illness.

Recommended precautions include:

  • Educating and preparing staff.
  • Training staff in proper hand washing and proper use of personal protective equipment (PPE).
  • Providing detailed instructions to janitorial and housekeeping staff regarding proper sanitation and cleanliness.
  • Providing updated information and sharing only verified facts.
  • Arranging for staff who are ill may be ill to avoid coming to work.

Common Infectious Diseases in Nursing Homes

Nursing homes are obligated to prevent the spread of infectious diseases to and from other residents and facility staff. A wealth of drug-resistant germs can spread rapidly among patients prone to infection. People who are frequently prescribed antibiotics may develop a drug resistance. Resistant germs quickly flourish among vulnerable nursing home residents.

According to the New York State Department of Health, many long-term care facilities struggling with drug-resistant germs, and several were found failing to take the proper preventative measures. Even basic measures to prevent the spread of infection, such as properly washing hands or using hand sanitizer, can greatly reduce the risk of spreading diseases.

Infectious diseases commonly present in elder care facilities include:

  • C-diff, or Clostridium difficile infection. C-diff is a widespread gastrointestinal infection in the United States and can be fatal. Older adults are especially at risk because they are more likely to need medical care and antibiotic treatments.
  • MRSA, or Methicillin-resistant Staphylococcus aureus. MRSA is an aggressive strain of staph infection that often appears in health care environments. MRSA is challenging to treat, as it is highly resistant to many of the most commonly prescribed antibiotics.
  • VRE. Vancomycin-resistant Enterococci are bacteria resistant to the antibiotic vancomycin, a common treatment for infections caused by enterococci. In 2017 alone, VRE was responsible for an estimated 54,500 infections among patients, and over 5,000 deaths.
  • CRE. Carbapenem-resistant Enterobacteriaceae, are another type of germ that is often highly resistant to most antibiotics.
  • Staph. Staphylococcus aureus can enter the bloodstream, joints, bones, lungs, or heart. It is also a common cause of food poisoning.

Staffing Issues

If a nursing home does not have sufficiently qualified, experienced, and properly trained staff, the residents may be at risk. Regulations addressing minimum staffing requirements are intended to protect helpless residents. However, if the home has limited staff or unqualified employees, they may be violating federal regulations.

A staff shortage may force workers to prioritize their duties and overlook responsibilities. Inadequate staffing may reduce a facility’s ability to prevent accidents or infections. Areas may not be properly sanitized and residents may fail to be provided assistance to use the bathroom or get dressed.

Other important tasks that staff may neglect include:

  • Regularly checking on patients and recording symptoms.
  • Repositioning residents to prevent bedsores.
  • Checking up on patients and thoroughly documenting changes in health.
  • Keeping residents clean to prevent infection.
  • Preventing dangerous falls by helping residents move around and perform everyday tasks.

Staff members may become frustrated because facility conditions prevent them from providing quality care. Therefore, in addition to neglecting residents, staff may become physically or verbally abusive, or make matters worse by quitting. High turnover rates lead to frequent new hires, which may be unqualified or inadequately trained.

Warning Signs of Abuse and Neglect

Both abuse and neglect can be detrimental to an individual’s emotional and physical wellbeing. Abuse refers to the physical and psychological maltreatment of an individual. Neglect is a failure to give proper physical and psychological care to an individual. Nursing home neglect and abuse are often difficult to detect, so family and friends should be on the lookout for common warning signs. In general, be alert for unexplained weight loss, general uncleanliness, bedsores, and an overall lack of attention and compassion from the staff.

Warning Signs of Physical Abuse

  • Sudden bruises or welts
  • Burns
  • Lethargy
  • Ligament marks, particularly around wrists and ankles
  • Torn clothing or broken glasses

Warning Signs of Emotional Abuse

  • Fear of staff members or other patients
  • Social withdrawal
  • Fear, depression, or anxiety
  • Impaired grooming habits

Warning Signs of Sexual Abuse

  • Pelvic or genital injury
  • Sexually transmitted diseases
  • Injuries or marks near inner thighs
  • Agitation
  • Social withdrawal

Warning Signs of Financial Abuse

  • Missing checks, credit cards, or debit cards
  • Other missing property
  • Suspicious financial transactions

Why Do Instances of Nursing Home Neglect and Abuse Go Unreported?

A shocking number of neglect, abuse, and exploitation cases go unreported. According to the U.S. Justice Department, the most unreported type of abuse is caregiver neglect; authorities estimate that only one out of every 57 cases is likely reported. The New York State Elder Abuse Prevalence Study indicates that reports are filed in only one in 25 cases of abuse.

Many nursing home residents have dementia or limited physical functioning, so they may have difficulty thinking, seeing, hearing, or expressing themselves. Therefore, they may not understand what is happening, or they may lack the capacity to tell someone. Sometimes it is hard to detect abuse. Also, if a resident tries to tell someone, the abusive caregiver may brush it off, claiming that the resident constantly complains or has mental problems.

The National Center on Elder Abuse states that residents may hesitate to report abuse because they do not want to invite retaliation or to cause trouble. Family and friends sometimes fear that filing a report will cause staff to retaliate against the patient. However, keep in mind that if a staff member abuses a resident, they may abuse other residents as well. In some cases, facility management may dismiss residents’ allegations or accuse the resident of falsely reporting the complaint.

Staff members may know about the neglect or abuse of a resident, but fail to report the situation due to fear of retaliation. They may fear that their supervisor will reduce their work hours, terminate their employment, or give them a bad reference. These fears may contribute to the high turnover rate among nursing home staff.

Queens Nursing Home Negligence FAQ

Top 100 National Trial LawyersNursing homes have an obligation to provide their residents with a safe, comfortable place to live and receive care. Sadly, some Queens nursing homes fail to live up to that basic obligation. Through careless and reckless failures to meet minimum standards of care, attention, nutrition, and safety, these nursing facilities put their residents in harm’s way and, in some cases, may even put residents’ lives at risk.

Victims of Queens nursing home negligence, and families of victims who cannot speak for themselves, often have questions that need answering about their legal rights. Below, we answer some of the most frequently asked of those questions. For answers to specific questions about your or a loved one’s rights after negligence in a Queens nursing home causes harm, contact a skilled Queens nursing home negligence attorney at Jacoby & Meyers, LLP, today.

What is nursing home negligence in Queens?

Nursing home negligence is a form of abuse. It happens when nursing homes harm their residents by failing to provide an adequate level of medical care, supervision, safety, nutrition, and other services that elderly and infirm Queens residents need, and have a right to expect, when they move into a nursing home.

Nursing home negligence generally falls into four basic categories, which frequently overlap.

Any of these types of negligence can result in severe harm, and even the risk of death, for a nursing home resident.

  • Negligence in providing basic needs and physical safety: Every Queens nursing home resident has basic needs that the facility and its staff must meet. Negligence occurs when a nursing facility and its staff fails to maintain sanitary and working facilities, to provide adequate hydration and nutrition, to ensure resident personal care and hygiene, to keep residents safe from physical harm, and to provide basic supplies and equipment necessary for a resident to live in safety and comfort.
  • Negligence affecting social or emotional wellbeing: Social and emotional health are very important for residents of Queens nursing homes. Staff at nursing facilities are negligent when they fall short in providing emotional and social support to residents, so that residents’ mental health does not deteriorate due to isolation and lack of human interaction.
  • Medical negligence: Medical negligence occurs when a nursing home does not provide residents with the minimum medical standard of care you expect from a nursing facility in Queens. Medical negligence can also constitute medical malpractice. It may involve failing to administer or prescribe medicines, failure to care for emergent and chronic health conditions, and failure to protect residents against the spread of contagious diseases.
  • Negligence affecting finances: Queens nursing home residents are a population vulnerable to financial exploitation and abuse. Nursing homes commit negligence when they fail to take reasonable steps to protect their residents from fraud, theft, and other misconduct affecting their financial wellbeing.

What are some signs of Queens nursing home negligence?

There aren’t always clear signs of nursing home negligence. Family members sometimes struggle to distinguish the effects of aging from the symptoms of harm resulting from negligence at a Queens nursing facility.

Telltale signs of potentially harmful negligence at a nursing home can include:

  • A resident’s complaints. Always listen to what a resident has to say about their living conditions. Sure, they might sometimes
  • Staffing issues at the nursing home, such as high turnover, staffing shortages, and staff members who seem overwhelmed, unhappy, or incompetent;
  • Poor maintenance of the facility, including unclean surfaces, cracked flooring, missing lights or fixtures, messes, leaks, and broken equipment;
  • Indications of dehydration or malnutrition, such as a resident having papery skin, dry eyes, hair loss, weight loss, coldness, and excessive fatigue;
  • Unusual illness or injury, particularly a resident developing health problems that are unrelated to any preexisting condition, and any injury or illness for which nursing home staff struggles to explain the cause;
  • Poor personal hygiene, such as body odor, unclipped fingernails, or soiled bed sheets;
  • Changes in mood or demeanor, such as showing fear of caregivers, sudden anger, depression, and anxiety.

The most reliable way to spot these and other signs of nursing home negligence in Queens is to visit a resident as often as possible.

Even then, you may not feel sure whether negligence by the nursing home or its staff has put your loved one in harm’s way. To that, we say trust your gut. If something seems unusual, wrong, or off about the atmosphere or conditions at a Queens nursing home where a resident you care about lives, then that’s reason enough to start thinking about what you should do next to keep the resident safe, healthy, and protected.

What are the main causes of Queens nursing home negligence?

Most instances of nursing home negligence occur due to understaffing and other staff-related issues such as:

  • Negligent hiring: Hiring staff for a nursing home should be a rigorous process; it is one of the most critical determining factors in a nursing home’s ability to care for residents. Unfortunately, some Queens nursing homes engage in negligent hiring practices, such as hiring unqualified staff, failing to do background checks of a job applicant’s work or criminal history, and failing to build a staff team that works well together.
  • Inadequate training: Even if they hire appropriate staff, nursing homes also must train their employees and contractors to ensure they deliver the appropriate quality of care and service to residents, that they understand health and safety protocols and procedures, and that they stay current on developments in their field. Lapses in training can lead to dangerously negligent actions by staff.

Is nursing home negligence illegal in Queens?

In a manner of speaking. The Nursing Home Reform Act and similar state laws require nursing homes to provide physical, social, and psychosocial care for their residents.

This includes:

  • Nursing homes must have enough staff that they can offer appropriate levels of care to every resident
  • Nursing homes must develop comprehensive care plans for every patient; care plans must prevent deterioration of residents’ ability to eat, move, dress, and groom
  • Nursing homes must provide every resident with proper nutrition according to their care plan
  • Nursing homes must ensure that every resident receives adequate hearing and vision treatment to maintain their senses
  • Nursing homes must prevent patients from developing bedsores; they must apply appropriate treatment guidelines to do so

Nursing homes also must:

  • Offer treatment and services for incontinence
  • Ensure that no medication errors occur
  • Maintain all residents’ dignity
  • Offer medical care (overseen by a doctor)
  • Properly supervise residents at all times
  • Offer adequate assistance to residents (prevent injuries, abuse, and accidents)
  • Ensure that physician services are available 24/7

Negligence at a nursing home can lead to a violation of any of these standards.

What should I do if I suspect negligence at a Queens nursing home?

First, take any steps necessary to ensure the immediate safety of the resident who may face harm because of negligence. Use your best judgment in deciding whether immediate action is necessary to keep your loved one safe. This may require making arrangements to move your loved one to a new Queens nursing facility, or even summoning law enforcement if you sense the resident you care about is in imminent danger.

Next, contact an experienced Queens nursing home negligence attorney right away. We strongly encourage you to do this before you take any other steps to address your concerns about negligence.

Why call an attorney before taking any other steps? Because the actions you take to address your suspicions of nursing home negligence can leave a significant impact on the legal and financial rights of the resident you aim to protect. Without necessarily intending to, you could trigger an investigation that effectively freezes the resident’s ability to investigate and seek compensation for negligence, or you could prompt nursing home staff and leadership to cover up their wrongdoing.

A skilled nursing home negligence attorney can quickly assess the situation (within hours, if circumstances call for it) and advise you about the most effective steps to take to keep your loved one safe and to protect your loved one’s rights.

That quick assessment may lead the attorney to recommend a range of options, including:

  • Raising your concerns directly with nursing home management and staff to resolve them quickly and efficiently;
  • Reporting your suspicions to regulatory authorities who oversee nursing homes in Queens; and
  • Taking legal action on the resident’s behalf against the nursing home, seeking damages for the harm the resident has suffered.

Every instance of Queens nursing home negligence has unique facts and details. Trust an experienced Queens nursing home negligence attorney to find you the path forward best suited to protecting the needs and rights of the resident you love.

What damages can I Seek for Queens nursing home negligence?

Nursing home negligence in Queens can cause severe physical, emotional, and financial harm to residents. The law gives those residents legal rights to take legal action seeking compensation for their injuries and losses.

Every case is different, so we cannot say exactly what kinds of damages a resident may have the ability to recover.

In general, however, a resident harmed by Queens nursing home negligence may seek payment for:

  • Medical care necessary due to the harm caused by the negligence;
  • The costs of relocating to a different Queens nursing home, including any price difference;
  • The resident’s physical pain, emotional suffering, and diminished quality of life; and
  • In some cases, punitive damages will punish the nursing home for extreme or outrageous acts of negligence.

An experienced Queens nursing home negligence attorney can evaluate your options and give you an idea of the types and scope of damages you might recover through legal action.

How can I help prevent Queens nursing home negligence?

It’s important to remember that nursing home negligence is never your fault or a nursing home resident’s fault. Even if you take every step to monitor for negligent behavior, it may still be difficult to pinpoint.

You can improve your loved one’s safety while they live in a nursing home, however.

Taking these steps may help you mitigate the likelihood of nursing home negligence (or help you detect it sooner if it occurs).

  • Believe your loved one: Above all, trust your loved one and listen if they complain about unsafe or harmful practices at a Queens nursing home.
  • Maintain regular contact with your loved one: The more often you talk to your loved one in a nursing home, the more likely you are to catch changes in their behavior or care. Staying in contact with your family member will also help them feel more comfortable in the nursing home; it builds your relationship and increases the likelihood they’ll share about poor care.
  • Review nursing home facilities before choosing one: Look out for facilities with unsanitary conditions, understaffing, and other obvious signs of substandard care. You can use other people’s reviews to help you decide, but trust your observations and experiences first.

Can Queens nursing home negligence lead to death?


Some cases of nursing home negligence do lead to death. Negligence this severe is always devastating for the family involved in the case.

My loved one passed away because of nursing home negligence in Queens. Can I sue the nursing home on their behalf?


If you have lost a relative or loved one because of nursing home negligence in Queens, then you may bring a wrongful death lawsuit against the nursing home facility. Contact an experienced Queens nursing home negligence attorney for more information.

How can a Queens nursing home negligence lawyer help?

Cases of Queens nursing home negligence can be difficult to spot and to address. It takes the skill and experience of a seasoned attorney to hold negligent nursing home operators and staff in Queens accountable for their failures to provide adequate care and services.

Contact our experienced Queens nursing home negligence lawyers today for a free consultation to learn more about the legal options available in your situation.

We Help With Queens Nursing Home Negligence and Abuse

Personal injury attorney Andrew Finkelstein managing partner of Jacoby and Meyers LLP

Andrew G. Finkelstein, Queens Nursing Home Lawyer

When an act of negligence or abuse results in harm, the Queens nursing home may be legally responsible. The injured party may be entitled to file a personal injury or medical malpractice claim. If the nursing home resident cannot do so, a family member may assert a claim on their behalf. If the lawsuit involves a wrongful death claim, the executor of the resident’s estate may bring the suit. The time limit for filing a legal action is defined by the statute of limitations. An attorney can properly advise you on the procedural time limits in your case.

To prevail in a negligence claim, the victim must establish that:

  1. The nursing home had a legal duty to care for the victim.
  2. The nursing home failed to meet the resident’s needs and harmed the resident either through negligence or intentional acts of violence.
  3. As a result of the harm, the resident suffered serious, long-term, or permanent injuries.

If you suspect nursing home negligence in Queens, you should immediately begin documenting any potential evidence. Pictures of bruises or other physical injuries help prove physical harm. Over time, injuries fade or disappear, so it is important to gather evidence promptly. Nursing homes patients may have impaired cognition, so detailed notes or recorded interviews may be useful. Collect, document, and save evidence of abuse or neglect while it exists.

If you have a loved one who is in declining mental or physical health, you want them to live safely and comfortably. Jacoby & Meyers, LLP can help you protect your nursing home resident from abuse and neglect. For more information, or to schedule a free case evaluation, contact Jacoby & Meyers, LLP today, or you can dial (877) 565-2993 or begin a confidential online chat with one of our representatives.


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